Description:

People are often fired for the same reason they were hired: how they get along with others. While job performance problems can be overlooked, behavioral issues often cannot be. Toxic employees are people whose behavior causes trouble with worker engagement and productivity. Toxic workers can devastate team spirit and their actions can lead to increasing worker absenteeism, increasing worker turnover, mutinies against management, and interpersonal relationships within work groups. Hear in this webinar who toxic workers are and how to spot them and what to do about their behaviors.

You have to deal with toxic behaviors from difficult-to-work-with employees. This session will equip you to do that in simple, step-by-step approaches. When you finish, you will have guidelines to help you do your job as a supervisor or manager more effectively by being able to deal with those behaviors.

Session Agenda:

• Learn to spot toxic employees
• Categorize toxic employees
• Learn the range of problem behaviors from toxic employees that can influence work groups
• Discover approaches to dealing with each type of toxic employee
• Discuss what to do when efforts to turn around a toxic employee do not work

Learning Objective:

Many HR managers and operating managers have heard about such concepts as “behavioral coaching” and “corrective action.” But they have never had step-by-step skill building around those topics in an effort to help them do their jobs and work effectively with so-called toxic behaviors from difficult-to-work-with-people. This webinar will address how to do deal with those behaviors and those people. Working effectively with people is key to effective daily supervision, and yet it is a topic typically neglected in educational programs geared to training managers. This session will provide that training.

Who Should Attend:

• All Employers
• Business Owners
• Company Leadership
• Compliance professionals
• HR Professionals
• Administrators
• Managers/Supervisors
• Employers in all industries
• Small Business Owner

Speaker Profile:

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, CPLP Fellow is President of Rothwell and Associates, Inc., a full-service consulting company that specializes in succession planning. He is also a Professor of Learning and Performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University, University Park campus. In that capacity, he heads up a top-ranked graduate program in learning and performance. He has authored, co-authored, edited, or co-edited 300 books, book chapters, and articles—including 64 books. Before arriving at Penn State in 1993, he had 20 years of work experience as a Training Director in government and in business. As a consultant he has worked with over 50 multinational corporations–including Motorola, General Motors, Ford, and many others. In 2004, he earned the Graduate Faculty Teaching Award at Pennsylvania State University, a single award given to the best graduate faculty member on the 23 campuses of the Penn State system. His train-the- trainer programs have won global awards.